FAQ

Got Questions? We have the answers! 

Have a question that hasn’t been answered here? Please get in touch, we’d love to answer any other questions you may have. 

Where do you travel to?

We travel to most suburbs within Melbourne’s Inner Surburbs, Eastern Suburns, Bayside Suburbs, Northern Suburbs and towards the Pennisula. If you are unsure and would like to find out if we can come to you, please get in touch – we are only a message away!

Can I have my kids here while I get my treatment done?

That’s the beauty of our mobile service! No more babysitters. While we do ask that younger children have someone by to watch them if you are having a longer treatment done (such as eyelash extensions), our therapists all love kids and are happy to help out where they can.

Do I need to get anything ready?

Nothing at all. Your therapist comes prepared with everything they need, including a portable massage table when necesary, a pop up tent for spray tanning when necessary, adjsutable light for necessary etc. All you need to do is make sure you’re in comfy clothes, put your phone on silent, relax and let us take care of the rest! 

How do I know that I'm safe letting someone in to my home?

Good question! And it is something we take very seriously. All of our therapists have police checks, with some holding working with childrens checks as well. They are all insured and have undergone the correct training.

We also have a system in place that is similar to Uber. When your therapist is on the way you will recieve a text message which will allow you to track their arrival as well as showing you a photo of who to expect so you know which lovely lady is about to show up at your door! 

Do you do mobile services for men?

At this stage unfortuantely not, sorry boys! 

As our therapists are all women we want them to be safe 100% of the time and due to the nature of going to our clients’ homes at this stage we are only able to offer our services to other ladies.  

How do I know what Spray Tan to choose?

It couldn’t be easier! Choose whicheber stands out to you and when your therapist arrives she’ll have the full range with her to choose from. By bringing all the solutions along we’ll be able to assess your skin, ask you about the desired outcome and ensure that we use the best possible solution to give you what you want. 

Can I pay by card?

Of course! We encourage our clients to pay by card at the end of their appointment. Cash can be accepted if agreed on prior but please note that our therapists do not carry change nor do they ever have money on them personally during appointments. 

FAQ

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